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Arizona boy, 5, calls 911 because he wants a Happy Meal and an officer delivers his ’emergency’

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A hungry young boy in Arizona decided to called 911  to order a Happy Meal and the Mesa Police Department came to the rescue.  

The Mesa Police Department say that 5-year-old Charlie called local 911 dispatcher, Anthony Bonilla, and sweetly asked if he was talking to McDonald’s. 

‘Hi, is this McDonald’s?’ Charlie asks, according to audio from the call. 

Officer Randolph 'Scott' Valdez (right) brought 5-year-old Charlie (left) a McDonald's Happy Meal after he called 911 and asked for a Happy Meal

Officer Randolph ‘Scott’ Valdez (right) brought 5-year-old Charlie (left) a McDonald’s Happy Meal after he called 911 and asked for a Happy Meal

Bonilla said: ‘No, this is the Mesa Police Department. Do you have an emergency?’

‘Can I get one Mc-Happy Meal?’ Charlie says before quickly hanging up. 

In a follow up call, Bonilla talks with Charlie’s father who assured there was no emergency at their Mesa home and that their Charlie must have gotten to his phone.

Valdez (middle) arrived at Charlie's (left) Mesa, Arizona, home to deliver the Happy Meal and help the young boy learn the 'appropriate' time to call 911

Valdez (middle) arrived at Charlie’s (left) Mesa, Arizona, home to deliver the Happy Meal and help the young boy learn the ‘appropriate’ time to call 911

‘It kinda made my day,’ Bonilla tells Charlie’s father. 

‘He was asking me if I was McDonald’s and if he could get a Happy Meal.’ 

Bonilla told Charlie’s father that due to official protocol, an officer would be dispatched to their home for a wellness check.

Bonilla said: ‘Who knows, maybe he’ll stop by McDonald’s. 

Sure enough the responding officer, Randolph ‘Scott’ Valdez, got Charlie an afternoon snack. 

The Mesa Police Department shared the cute moment on their Facebook page and have more than 1,200 likes as of Thursday

The Mesa Police Department shared the cute moment on their Facebook page and have more than 1,200 likes as of Thursday 

According to a post from the Mesa Police Department, Officer Valdez arrived to Charlie’s home near McKellips and Ellsworth roads around 2pm to confirm there was no emergency.    

Officer Valdez also spoke to help Charlie learn about the ‘appropriate’ time to call 911. 

Charlie’s mother, Kim, initially shared the photos on her Facebook with the caption: ‘Charlie called 911 and requested a happy meal. How’s your Sunday going?’ 

She told DailyMail.com the family was shocked when they discovered Charlie’s phone call.

‘When we found out Charlie had called 911 we were a little shocked and quite embarrassed! I didn’t know he even knew what 911 was!’

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Charlie's mother shared posted photos of Charlie and Valdez on Facebook (pictured) with the caption: 'Charlie called 911 and requested a happy meal. How's your Sunday going'

Charlie’s mother shared posted photos of Charlie and Valdez on Facebook (pictured) with the caption: ‘Charlie called 911 and requested a happy meal. How’s your Sunday going’

She revealed that Charlie was actually ordering the Happy Meal, complete with a cheeseburger, for his sister 

Fortunately, Officer Valdez knew just how to handle the situation. 

‘When officer Valdez showed up he asked Charlie if he had called someone and ordered something. Before he gave him his Happy Meal he kindly explained to him when the right time to use 911 is, and make sure to only use it for a true emergency.’  

What stood out most to Charlie’s family, and so many others who have heard the story, was Valdez’s kindness.

‘What touched us the most is how this whole situation was handled with such love and kindness,’ Kim said. 

‘My son was able to learn several valuable lessons that day and we will continue to pay it forward as we look for small ways that we can spread a little kindness each and every day.’ 

In a Facebook post, she praised Valdez for his generosity and handling of the situation. 

‘The world needs more simple acts of kindness,’ she said.  

Valdez’s wife even shared photos of her husband and Charlie, saying her husband is ‘selfless.’

Kim: 'My son was able to learn several valuable lessons that day and we will continue to pay it forward as we look for small ways that we can spread a little kindness each and every day'

Kim: ‘My son was able to learn several valuable lessons that day and we will continue to pay it forward as we look for small ways that we can spread a little kindness each and every day’

‘That’s why I married this man,’ she wrote. ‘His selfless acts on the job! He wants to teach kids that police aren’t just there for T-R-O-U-B-L-E. They care about people and are there for [help] and support.’

Valdez and Bonilla were also lauded by Chief of Police Ramon Batista. 

Batista told the Arizona Republic: ‘We are very proud of how Officer Valdez and Dispatcher Anthony Bonilla responded. They showed compassion and concern for a young Mesa community member and turned this encounter into a teaching moment.’

‘Officer Valdez took time with this young boy, to share the importance of 911 and its proper use for emergencies only. It’s another example of the character and strength of our Mesa Police Department.’

A spokesperson for the department wasn’t sure how many children call emergency services, but it happens ‘from time to time.’

911.gov says teaching children when to call 911 is just as important as teaching them how to call emergency services.   

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