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Family hold up messages of love and support to their 84-year-old grandmother through her window

This is the heartwarming moment a family pulled a Love Actually-inspired stunt at their grandmother’s care home during the coronavirus lockdown.

Joyce Giles, 84, is usually visited by Joanne Madden, 49, and her family a few times at week at her care home in Bolton, Greater Manchester.

But last weekend, they figured out a way to show their love for Joyce – classed as at-risk of death from Covid-19 – while adhering to social distancing rules.

Staff at Meadow Bank care home, which has been closed to visitors for two weeks, recoded the touching moment the family flipped through an adorable hand-written message book at Joyce’s window before giving her gifts.

When the Love Actually-inspired stunt was posted online it quickly went viral, and has racked more more than two million views so far.

Critical care nurse Joanne said: ‘My mum has had Alzheimer’s for a few years now and I usually see her three or four times a week.

‘Her home was on lockdown for two weeks before the whole country was, so we’d not been able to see her.








Joyce Giles, 84, is usually visited by Joanne Madden, 49, and her family a few times at week at her care home in Bolton, Greater Manchester

Joyce Giles, 84, is usually visited by Joanne Madden, 49, and her family a few times at week at her care home in Bolton, Greater Manchester

Tayla (back), Joanne (left), and Joyce (right) celebrating a birthday together

Tayla (back), Joanne (left), and Joyce (right) celebrating a birthday together

But last weekend, they figured out a way to show their love for Joyce - classed as at-risk of death from Covid-19 - while adhering to social distancing rules

But last weekend, they figured out a way to show their love for Joyce – classed as at-risk of death from Covid-19 – while adhering to social distancing rules

‘Mum’s quite big on contact and gives us kisses and cuddles and it broke my heart that we couldn’t figure out a way to get through to her.

‘My husband Dave and I were having a chat the night before and we decided to write out these messages and show them like they did in the film Love Actually.

‘It was all a bit of a last minute thing – we went down to the care home and pressed the bell, stepping back to keep our distance, and explained what we wanted to do.

‘She was having her lunch and they brought her through to the window and had it slightly open because she’s deaf in one ear.

‘She said “come in!” which we couldn’t do but the staff managed to sit her down.

‘She was puzzled at first but then started laughing so I know she did get it, and she was blowing kisses – she’s very animated.

‘When she stood up and went to the window she was getting emotional but she then turned around and acted silly when we showed her the gifts of toilet roll and a zebra plant pot – we know she likes daft things!

‘She was happy to see us – she’s proper grandma material and absolutely loves the bones off my son and daughter.’

Joyce, 84, has been suffering from Alzheimer's for several years and lives at a care home

Joyce, 84, has been suffering from Alzheimer’s for several years and lives at a care home

When the Love Actually-inspired stunt was posted online it quickly went viral, and has racked more more than two million views so far

When the Love Actually-inspired stunt was posted online it quickly went viral, and has racked more more than two million views so far

Critical care nurse Joanne said: 'My mum has had Alzheimer's for a few years now and I usually see her three or four times a week'

Critical care nurse Joanne said: ‘My mum has had Alzheimer’s for a few years now and I usually see her three or four times a week’

'Her home was on lockdown for two weeks before the whole country was, so we'd not been able to see her,' Joanne added

‘Her home was on lockdown for two weeks before the whole country was, so we’d not been able to see her,’ Joanne added

A member of staff at the care home posted the heart warming video on Facebook to give staff a boost and families ideas on how to keep in touch with their loved ones.  

Now the whole country is on lockdown, Joanne will be unable to visit her mum through the window as she has returned to her role in the NHS. 

Her daughter Tayla, 22, is currently working in critical care with Covid-19 positive patients as a health care worker, so the family are now stepping back to protect their family members with the recent lockdown rules.

Joanne added: ‘It’s been really hard as it was the one year anniversary of my brother Craig’s death on March 20 and all I wanted was a big cuddle from my mum.

‘I’m petrified and feel sick to my stomach about going back to work and we can’t make the mistake of affecting mum with this.  

‘We’re still writing letters to my mum because technology is a no-no for her, and to see that she’s all healthy looking was a weight off my shoulders. 

‘We’re really looking forward to being able to see her again soon.’

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Written by Angle News

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