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Tesco adds 120,000 click and collect slots and recruits 7,500 staff to help deliver food

TESCO has added 120,000 click and collect delivery slots to its website and recruited an additional 7,500 to help deliver food.

Supermarket home delivery and click and collect slots have sold out weeks in advance as shoppers self-isolate from coronavirus.

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 Tesco has added more click and collect delivery slots and hired more drivers
Tesco has added more click and collect delivery slots and hired more driversCredit: Alamy

And websites including Ocado and Morrisons have even set-up queueing systems as they struggle to accommodate the number of people visiting their sites.

But Tesco says it’s expanded its click and collect capacity from 660,000 slots two weeks ago to 780,000 now.

It plans to add a further 100,000 slots in the coming weeks.

To meet this demand, the supermarket has recruited over 5,000 pickers – who pick out the items from stores for deliveries – as well as another 2,500 drivers.

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In the past ten days alone Tesco has taken on more than 35,000 new staff.

But Tesco says orders for vulnerable people will be prioritised.

It will contact these people by email once it’s received a list from the government.

Tesco stores will also now be opening later to allow time for pickers to put together deliveries.

Instead of opening at 6am or 7am, stores with online grocery arms will now open from 8am.

Shops will also continue to close by 10pm at the latest – something Tesco introduced at its 24-hour stores a few weeks ago to give staff more time to stock shelves and clean.

Use Tesco’s store locator tool to find the opening times of your nearest branch.

Just last week Tesco frustrated customers by placing an 80 item cap on click and collect and home delivery orders.

Its limit of three of each item will also remain in stores and online.

Dave Lewis, chief executive of Tesco, said: “Through a series of measures including more drivers, pickers and vans, we’ll expand the number of slots available each week; but this still isn’t enough to meet the demand.

“For this reason it is vital that customers who can come into stores and shop for themselves do so – so we can free up as many slots as possible for vulnerable people.”

New Tesco TV advert shows customers how stores will be operating social distancing measures during coronavirus pandemic



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Written by Angle News

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